FAQs

Q : What size of units do you offer?
A : We have the largest variety of sizes available of all Dubai storage companies from 10 square foot lockers up to 800 square foot units. Please visit our Prices section for a breakdown of the sizes we offer and the monthly rental rates.

Q : How much does it cost to store with you?
A : Please visit our Prices page for a list of all the monthly rental rates. Discounts are available for long term, prepaid storage. Please contact one of our team for more details. 

Q : How do I pay for my storage unit?
A : We can invoice customers on a weekly, monthly, quarterly or annual basis depending on your individual requirements. We accept cash, cheques, credit cards, debit cards, bank deposits and online bank transfers. 

Q : When can I access my unit?
A : Whenever you need - we never close! Our storage facilites are open 24 hours a day, 7 days a week, including all public and national holidays. 

Q : Who has access to my unit?

A : Only you have access to your unit. We do not keep a copy of the key, therefore only you will have access as the sole key holder. As all of our storage units are fully enclosed and private steel storage rooms, no one can see into your unit or see what you are storing. This allows you the highest level of security and privacy for your personal items. 

 

Q : Is the facility air conditioned?
A : Yes. We have ducted air conditioning units throughout all of our storage facilites, and all of our facilites are insulated to ensure a perfect climate for the safe and secure storage of your items.

Q : Is there security?

A : Yes. We have on site security 24 hours a day, 365 days a year providing constant protection for your storage unit.


Q : Do you have CCTV?

A : Yes. We have 24 hour recorded CCTV throughout all of our storage facilites, installed by Dubai Police approved contractors.


Q : Can you arrange for my items to be collected and delivered?
A : Yes. We can arrange for your items to be collected, packaged, transported and then redelivered and unpacked once your storage period is finished. Please contact one of our team for prices.

Q : Do you provide boxes and packing materials?
A : Yes. We have a range of boxes, tapes, bubble wrap and other packaging for your materials available to purchase at our warehouse. Please click on this link for a list of prices.

Q : Is there access for cars and trucks?
A : Yes. We have large access bays into our warehouses which customers are welcome to use for the loading and unloading of items in and out of their storage unit. 

Q : Is there on site parking?
A : Yes. We provide free parking for customers directly outside our facilities. 

Q : Are there discounts available for long term storage?
A : Yes. We can arrange discounts for customers looking to pre pay for their storage. Please speak to one of our team for further details.

Q : Can I store electrical goods?

A : Yes. Many of our customers store electrical items and this is not a problem.

 

Q : Can I store food items?

A : No. We do not allow the storage of any food items or any perishable items (this includes any spices, tea, coffee, dried foods, pet foods etc.).

Q : Where are you located?

A : Please click on the location map for our exact location just minutes from the Mall of the Emirates.



If you have any further questions, please contact one of our team who will be more than happy to assist you with any information you may require.


Self Store
Website Design by: CANADA HITECH