FAQs

Q : What size of units do you offer?
A : We have the largest variety of sizes available of all Dubai storage companies from lockers up to 800 square feet units. Please visit our Prices section for a breakdown of all the size and prices available

Q : How much does it cost to store with you?
A : Please visit our Prices page for a list of all prices. Discounts are available for long term, prepaid storage. Please contact one of our team for more details.

Q : How do I pay for my storage unit?
A : We can invoice customers on a weekly, monthly, quarterly or annual basis depending on your individual requirements. We accept cash, cheques, credit cards, debit cards, bank deposits and bank transfers.

Q : When can I access my unit?
A : Anytime. Our facility is open 7 days a week including public holidays from 7am to 7pm. Access for customers outwith these hours is not a problems as we have employees on site 24 hours a day, 365 days a year.

Q : Who has access to my unit?
A : Only you or anyone who you authorise. We do not keep a copy of your key to your unit therefore only the key holder has access. As the units are closed and private, no one can see into your unit or see what you are storing allowing you the highest level of security and privacy for your personal items.

Q : Can you arrange for my items to be collected and delivered?
A : Yes. We can arrange for your items to be collected, packaged, transported and then redelivered and unpacked once your storage period is finished. Please contact one of our team for prices.

Q : Do you provide boxes and packing materials?
A : Yes. We have on site a range of boxes, tapes, bubble wrap and other packaging for your materials. Please click on this link for a list of prices.

Q : Is there access for cars and trucks?
A : Yes. We have two large access bays into our warehouse which customers can use to bring their vehicle to load and unload items into their unit.

Q : Is there on site parking?
A : Yes. We provide free parking for customers directly outside our facility.

Q : Is the facility cooled?
A : Yes. We have large coolers and extractors throughout the facility to control the temperature.

Q : Is there security?
A : Yes. We have an on site warehouse supervisor 24 hours a day, 365 days a year providing constant security for your unit.

Q : Are there discounts available for long term storage?
A : Yes. We can arrange discounts for customers looking to pre pay for storage. Please speak to one of our team for further details.

Q : Can I store electrical goods?
A : Yes. Many of our customers store electrical items and this is not a problem.

Q : Where are you located?
A : Please click on the location map for our exact location just minutes from the Mall of the Emirates.

If you have any further questions, please contact one of our team who will be more than happy to assist you with any information you may require.

Self Store
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